...and your little dog too!

Tuesday, August 15, 2006

Cable TV Nightmare 2: Electric Boogaloo

The story continues:

When we last left off, Yuri had completely screwed up the installation. I did what I could to fix it. We had TV.

Operative word is "had"...

Wednesday-Saturday, we're watching TV, it is mostly working correctly. There were a few channels that we were not getting, that we thought we probably should get... but who's going to complain too much when you have hundreds of channels? The wife was planning to call Monday, and ask what the deal was, but we weren't too stressed about it. So, that was good, until Sunday morning, when we lost 90% of our channels. On almost every channel, the box informed us that we needed to call the cable company and subscribe. Who subscribes to USA or MTV? Espeially since we had gotten them earlier that day?

We get another cable guy in here Monday, who proceeds to tell me that the signal from the pole to our house is so weak that he's surprised that the Internet even works. Next, he asks me what day I went in to pick up my cable box. Since I never leave the house, it is easy to answer THAT question. So, around and around we go... me, the cable guy, and the woman at the counter who is insisting that I came and got a box last week.

Turns out, Yuri screwed us over one last time, kind of as a parting gift. When he swapped boxes last week, he neglected to call in the number on the back. So, the box had never been authorized, and the cable company's computer assumed that it was a stolen box, and cut off access to most of the channels. Thanks Yuri.

So, now we get a few more channels, kind of... and someone is supposed to check the outside line and see why the signal is such crap. I will not be holding my breath.

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